The traveler has to fill a lost baggage form, which is available at iraqiairways.info Lost luggage
Cancellation of ticket
The customers have no right of cancellation.
Booked tickets are non-refundable regardless of the reason why the traveller is prevented from travelling.
If there is an obvious error in the information provided for the booking of a ticket the traveller has to report the error to Iraqi Airways and is responsible for correcting the information.
In case a ticket has been booked with departure time less than 24 hours the traveller has to report errors to Iraqi Airways as soon as possible.
Iraqi Airways has the right to charge a fee in case the time limits in this section are not complied with.
Date changing rights
Inbound and outbound dates can be changed one time without any extra payment, if the ticket type is not changed.
If the right mentioned in paragraph 12.1. already has been employed by the traveller inbound and outbound dates can be changed with payment of 600 DKK.
Due to seasonal changes in prices we reserve the right to require fee for change of inbound and outbound dates.
We reserve the right to change departure dates in times of emergency and technical complications.
In case of sudden changes in departure date the travellers will be notified at the phone number or email address they have provided us trough iraqiairways.info.
The traveler is responsible for achieving knowledge of any change in times up until the departure dates.
Iraqi Airways complies with the exiting legislation on handling of personal data. Personal data is defined as any information that can be attributed to an individual, including name, date of birth, address, etc.
Iraqi Airways will not disclose personal data, unless discloser is requires by law or is needed by other branches of the Iraqi Airways.